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Refund Policy

Registration Fees/ Enrollment Fees

Registration Fees / Enrolment Fee Each successful applicant is required to pay in advance before the commencement date of the programme of studies to guarantee him/her a place in the INTEC. 

If a student withdraws from the programme before the commencement of the semester, all fees are refundable based on the circumstances.

Services Fees

The Services as determined by the INTEC from time to time are payable before the commencement of every semester.

Tuition Fees

Tuition fees as determined by the college from time to time shall be payable before the commencement of the semester. The Management reserves the right to exclude a student from attending classes and using campus facilities until the fees due are paid up. Any assessment or examination result(s), and academic transcripts shall be withheld if payment remains outstanding, and students concerned will not be able to enroll in subsequent semesters or to graduate. Tuition fees are not refundable.

Enrolment Status and Payment of Fees

 Enrolment Status 

A student is considered an enrolled student at the College upon payment of the registration fee. 

Termination of the enrolment process will be activated if relevant fees for the semester are not paid, and students do not report for classes by the second week of the semester. 

Payment of Second or Subsequent Semester Fees All tuition fees and other applicable fees due for the second or subsequent semesters must be paid before the commencement of the semester. 

Any withdrawal by a student from a programme of study must be filled up a clearance form and obtained approval from approved personnel at the respective Faculty/Centre/Department. The student must surrender his/her library books and any property belonging to the College. The student is responsible for the replacement cost of any University property lost or damaged by him/her. All outstanding fees or official charges must be settled in full before the application for withdrawal can be approved. 

Refund of Tuition Fees

1.0       Refund of Registration Fees

1.1       A student who paid in full for registration fees but did not register as a college student before the registration deadline is eligible for a refund of those fees.

1.2       A student who registers as a college student but withdraws after commencement class the registration fees are forfeited.

2.0       Refund of Tuition Fees

2.1       A student who withdraws from a programme of study before the commencement of the semester and pays in full payment is eligible for a refund of tuition fees paid for the term or semester after receiving a clearance form from approval management.

2.2       A student who accepts the programme based on forecast result but due to non-fulfillment of entry requirement upon official announcement of examination result and shall be discontinued from the programme, or withdraw after commencement of a programme, A student eligible to pro-rated all tuition fees. The date of pro-rated is based on the 1st working day after the commencement of the semester. (The pro-rated refund is calculated based on the number of days elapsing from the semester commencement date to the official notification date and proportionate to the total number of days of the relevant semester) after receiving the clearance form from approval management.

2.3       A student who withdraws from a programme of study and subsequently enrolls in another programme in the college shall be not eligible to have his/her enrolment fee waived after receiving a clearance form from approval management.

2.4       Deferment: Students who wish to defer their studies due to National Service, financial complications, medical or other circumstances must obtain approval from the Head of Programme. For sponsored student, they must obtain approval from their sponsor. If an application for deferment is received and approved before the semester commences, the student will not be required to pay any fees for the semester. If a student applies for deferment after the semester starts, the transfer of tuition fees to the next semester will be on a prorated basis. Additionally, a deferment fee of RM 100 will be charged to the student.

2.5       INTEC will issue any applicable refund under the name of the parent/guardian/sponsor as provided in a clearance form approved by the Head of Programme unless advised by the student.

2.6       All refunds shall be free of interest and INTEC reserves the right to offset the refundable amount against any outstanding fees or whatsoever payment due and owing to INTEC.

2.7       The refund application must be submitted within 12 months of the completion of the programme. Failure to submit such an application will result in the deposit being forfeited.

2.8       In the event that a student is expelled, suspended, or terminated from the programme due to any sort of misconduct or non-attainment of academic requirements, there shall be no refund of fees paid.

3.0       Refund of Tuition Fees

All refund requests will be processed within 3-4 weeks of receipt of the written request.

4.0       Procedure to Request a Refund

4.1       Prepare Documentation:

  • Ensure you have all necessary documentation, including refund form, payment receipt, and any supporting documents (e.g: invoice, bank slip payment, student clearance form, and receipt from professional bodies (if any) )

4.2       Complete the Refund Request Form:

  • Obtain the Refund Request Form from the finance office or download it from the email or institution’s website.
  • Fill out the form completely, providing all required information such as your name, student ID, contact details, and reason for requesting the refund.

4.3       Attach Supporting Documents:

  • Attach copies of all relevant documents to the completed Refund Request Form. This may include your registration confirmation, proof of payment, and any other required documentation.

4.4       Submit the Request:

  • Submit the completed form and supporting documents to the finance office or via email.

4.5       Confirmation of Receipt:

  • Request confirmation that your refund request has been received. This can be an email confirmation or a stamped copy of the submission if done in person.

4.6       Review and Processing:

  • The finance office will review your request and verify the details. This process may take some time, so allow up to 3-4 weeks for review and processing.

4.7       Refund Issuance:

  • Once approved, the refund will be processed according to the institution’s policies. Refunds are typically issued through IBG.

4.8       Follow-Up:

  • If you do not receive your refund within the specified timeframe, follow up with the finance office to check on the status of your request.

4.9       Contact Information

For questions or concerns regarding the refund policy, students may contact the finance office at 03 – 8603 7000.

Student Refund Form

* INTEC Education Collage (UiTM Private Education Sdn. Bhd.) reserves the right to make changes to the procedures, rules, and regulations from time to time as it deems necessary without priority.